Whichever of our brands you work for, our Store Managers are the heartbeat of our business. You will be responsible for driving sales and profit within store through the delivery of exceptional customer service, stock management and fantastic people management skills.
We take great pride in the level of product knowledge our Sales Associates have and their understanding of our customers individual needs. As Store Manager you will lead from the front in getting your team to the required standard.
In return we will offer you a competitive benefits package and, as a company that is continually growing, some fantastic career opportunities.
The Supervisor plays an important role supporting our Store Managers within our business. As part of the management team, you will be responsible for driving sales through the delivery of exceptional customer service and working with the Sales Associates on their development through our training courses. Our Supervisors are our Managers of the future and our Training and Development programmes are aimed at supporting Supervisors who want to be on our succession plan to go on and ultimately manage a store of their own.
Our Sales Associates are right at the core of our business. We look for Sales Associates who love to work with customers, understand their needs and are passionate about our products and business. Once you complete your induction training, you will gain knowledge which provides a comprehensive overview of our product range so that you feel confident in engaging our customer's on the benefits of a wide range of products. Many of our Store Managers started out as Sales Associates and we are developing various Career Programmes to support our Sales Associates development to make them Managers of the future.
As an Area Sales Manager, you will be the first point of contact for our stores, whether this is conducting a store visit to advise on sales and standards, or dealing with our customers to ensure they are provided with an excellent customer experience. In a field based role, you are responsible for ensuring that the stores portray the professional image we would expect and that all our store associates are trained to the highest level of professional excellence.
Our Store Support Centres
Working to support our vast network of stores we have a number of key business areas that work with the common aim of growing our business and helping our stores serve our customers.
We have two Store Support Centres based in Nuneaton, Warwickshire and in Burton Upon Trent, Staffordshire.
Due to our growing business we are always looking for commercially minded Category Managers (Buyers) and Product Managers (Assistant Buyers) to join our team. Within buying no two days are ever the same and our Category Managers have the chance to influence our business with the commercial decisions they make on a daily basis.
As one of our fastest growing departments, the marketing team is split into four areas and includes Store Marketing, E Commerce Marketing, CRM Marketing (who look after our loyalty card schemes) and our PR team.
Central Operations (Nuneaton)
Our Central Operations team supports our stores and field teams and is critical to the smooth running of our stores. Within Central Operations we have a Customer Service team who are on hand to deal with any customer queries and we have trained nutritionists to offer advice.
With over 6000 employees our HR team maintains our people values within the business. The team offers first line support for our stores whilst overseeing our people strategy and upholding first class employee relations.
Property and Legal (Nuneaton)
Despite a difficult economic climate we have continued to grow to over 1000 stores, and we are continually looking for new sites. Our Property and Legal teams service the needs of the property portfolio.
Regulatory Affairs (Nuneaton)
We have a Regulatory Affairs team that has a variety of functions : ensuring compliance with UK and EU legislation; food hygiene, health, safety and fire regulations; product labelling and quality assurance.
This year our Facilities team have been busier than ever working closely with our Operations team on new stores and making sure the maintenance of our existing stores are what you would expect from a leading retailer.
Our Finance team produces the financial and management accounts for all of the stores. It's here that we process our transactional activities including; payroll, accounts payable/receivable, stock accounting, credit control and statutory accounting.
Information Technology (Burton)
Our Information Technology team has a vital role in the smooth running of both the stores and the Support Centres. We are also embarking on a number of exciting projects, working closely with our parent company NBTY based in New York.
We have a National distribution centre which we have recently extended by over 12,000sqm to house our processing and production operations. Within our processing plant we produce over 75 million bags of dried fruit and nuts, snacks and seeds a year. We also have bespoke chocolate and yoghurt coating facilities and a sports powder production line which enables us to develop and produce our own products. This compliments our finished goods warehouse which is the base from where we make over 100 deliveries per day to our stores all over the country.