Delivery

Standard Delivery

£1.99 delivery charge or FREE Standard delivery to any UK address when you spend £20 or more in a single transaction.

Orders are usually delivered within 3-4 working days between 8am - 9pm via our selected courier Hermes.

Next Day Delivery

£2.99 delivery charge or FREE Next Day delivery to any UK address when you spend £50 or more in a single transaction.. Order by 8pm for next working day delivery. Orders after 8pm will be delivered on the second working day. Orders placed between 8pm on Friday and 8pm on Sunday will be delivered on Monday.

Local Collection

£1.99 delivery charge or FREE collection to any myHermes ParcelShop when you spend £50 or more in a single transaction. Your local myHermes ParcelShop offers the ideal collection solution for your orders if you aren't at home and do not have a safe place to leave your parcels. Open from early until late, for your convenience.

Orders are usually ready for collection within 4 working days.

Collect your parcel from thousands of stores throughout the UK and Ireland for £2.99 or for FREE when you spend over £20. These could be your local Co-Op, McColls, Budgens or Spar, as well as many independently owned convenience stores and newsagents and petrol stations. Unfortunately there are no collection points in the Channel Islands or at BFPO locations at the moment. Nearly all CollectPlus stores are open early ‘til late, 7 days a week. The opening times for your local store will be shown as you choose your preferred collection point when placing your order.

CollectPlus

Collect your parcel from thousands of stores throughout the UK and Ireland for £2.99 or for FREE when you spend over £20. These could be your local Co-Op, McColls, Budgens or Spar, as well as many independently owned convenience stores and newsagents and petrol stations. Unfortunately there are no collection points in the Channel Islands or at BFPO locations at the moment. Nearly all CollectPlus stores are open early ‘til late, 7 days a week. The opening times for your local store will be shown as you choose your preferred collection point when placing your order.

Once you have successfully placed and paid for your order, your item(s) will be processed and shipped to your chosen collection point. You will receive confirmation from CollectPlus via email and/or SMS once your parcel is available for collection. This will include your unique collection code. Parcels are delivered to CollectPlus collection points Monday to Saturday. A specific time for arrival cannot be given, please wait for your arrival notification from CollectPlus.

Please take your CollectPlus collection code and proof of ID with you when you go to the collection point to collect your parcel. Your parcel will be held at by CollectPlus at their collection point for 10 days before being returned to us. You will receive reminders from CollectPlus after 3 days and 7 days of the parcel arriving at the collection point if you haven’t already collected your parcel.

International delivery

Our International delivery charge is £6.95 (Republic of Ireland and Channel Islands). Overseas orders are delivered by Royal Mail or DHL. Please allow 10 working days for delivery.

Additional Delivery Information

Please note:

All delivery timescales are subject to availability
Your order may be despatched in more than one parcel and arrive at different times
Working day refers to any day Monday to Saturday and excludes Sunday and Bank Holidays
Delivery to the Scottish Highlands, islands and other remote areas may take longer
When collecting from a myHermes Parcel shop please ensure you have the correct ID
Once you have received your order dispatch email you will be able to track your UK delivery via the myHermes Tracking App available to download on iTunes or Android

Returns

We are proud of the quality of our products. As such, if you find your products to be in unsatisfactory condition, we are willing to offer a refund if the product is returned to; Health & Diet Centres Limited, Vitality House, Sixth Avenue, Centrum 100, Burton on Trent. DE14 2WP. This does not affect your statutory rights.